By Rich W Woods
A few weeks ago, I posted an article called This is How Bad OnePlus’s Customer Service Is. I posted screen shots of the entire exchange of emails between myself and OnePlus customer service and posted the article in the OnePlus forum.
And guess what. After thousands of people saw my ordeal, OnePlus finally sent me a replacement phone. I made an unboxing video where I explain the problems I had with OnePlus’s terrible customer service.